Privacy Policy

Effective starting: Mar 14, 2020

This Website collects some Personal Data from its Users.

Thank you for using Dianurse!

Welcome to Dianurse! We thank you for taking the time to read our Privacy Policy. ThePoWow.Me Ltd., the owner of the Dianurse brand and the provider of the Dianurse services, is committed to protecting the information of those individuals that use the Dianurse branded web applications (our “Websites”), in compliance with several legislations and industry standards for data security and privacy. We are also committed to always inform you in a transparent way what type of personal data we collect, why we collect them and how we process any collected personal data. This transparency helps you decide whether you would like to grant us an access to your personal data. Any data that we collect are always transmitted in encrypted format. We do not make revenue from selling personal data. If you have already granted us an access to your personal data, but you don’t want us to process your data anymore, please inform us informally, for instance over email.

This Privacy Policy sets out how we collect, use, and share information that we obtain from your use of our Website. 

Summary of changes

In the beginning of 2020, we totally redesigned this Website, to bring much better experience to our visitors. The new design and its implementation drove the need to update our privacy policy. This privacy policy takes into consideration some new functionalities and third-party tools that we utilize. 

We also added new information for our California residents.

General Information

Definitions and legal references

A)   Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

B)    Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

C)   User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

D)   Data Subject

The natural person to whom the Personal Data refers.

E)    Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

F)    Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

G)  This Website

The means by which the Personal Data of the User is collected and processed.

H)   Service

The service provided by this Website as described in the relative terms (if available) and on this Website.

I)      European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

J)     Cookies

Cookies are small sets of data stored in the User’s device. This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. The only cookie we use without your consent is __cfduid, which does not collect personally identifiable information and is needed to increase the security of the services we provide.

For more details visit our Cookie policy.

K)    Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. 

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Owner and Data Controller

This Website and any Dianurse branded web application is a property of “ThePoWow.Me” Ltd., a legal entity registered in the Commercial Register of the Registry Agency with UIC 204405966, with headquarters and business address: Bulgaria, Sofia 1113, Lidice 7 Str., floor 2, ap.6

Owner contact email: [email protected]

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Data Collection and Processing

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, country, email address and city.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data

A)   Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

The Owner does not share or disclose any of Data with third-parties except as described in this policy.

The Owner does not sell the Data. 

B)    Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract. 

C)   Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

D)   Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Contacting the User, Interaction with external social networks and platforms and SPAM protection.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

A)   Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics with anonymized IP 

Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to preparereports on its activities and share them with other Google services.Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed:Cookies; Usage Data.
Place of processing:Ireland – Privacy Policy – Opt Out. Privacy Shield participant.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
Facebook Custom Audience Pixel

We use Custom Audience Pixel, a service provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, that enables us to show personalised ads to Facebook users that were previously browsing our website. In order to do so, we have added Facebook’s Pixel code snippet to the source code of our webpage which establishes a link to Facebook’s servers, telling Facebook that you have visited our webpage. Facebook adds this information to your FB account.

Personal Data processed:Cookies; Usage Data.
Place of processing:United States – Privacy Policy. Privacy Shield participant.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
WordPress Stats (Automattic Inc.)

WordPress Stats is an analytics service provided by Automattic Inc.

Personal Data processed:Cookies; Usage Data.
Place of processing:United States – Privacy Policy.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

B)    Heat Mapping & Session Recording 

Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
Some of these services may record sessions and make them available for later visual playback.

Hotjar Heat Maps & Recordings (Hotjar Ltd.)

Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

Personal Data processed:Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing:Malta – Privacy Policy – Opt Out.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

C)   Traffic optimization and distribution

This type of service allows this Website to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User’s browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information User are transferred.

Cloudflare (Cloudflare Inc.)

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. It also may provide DNS resolution and security services.
The way Cloudflare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User’s browser, while also allowing analytical data from this Website to be collected.

Personal Data processed:Cookies; various types of Data as specified in the privacy policy of the service.
Place of processing:United States – Privacy Policy.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

D)   Displaying Content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.

This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it. 

Font Awesome (Fonticons, Inc. )

Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Website to incorporate content of this kind on its pages.

Personal Data processed:Usage Data
Place of processing:United States – Privacy Policy.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
Google Fonts (Google Ireland Limited)

Google Fonts is a typeface visualization service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages.

Personal Data processed:Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing:Ireland – Privacy Policy. Privacy Shield participant.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
Instagram widget (Instagram, Inc.)

Instagram is an image visualization service provided by Instagram, Inc. that allows this Website to incorporate content of this kind on its pages.

Personal Data processed:Cookies; Usage Data.
Place of processing:United States – Privacy Policy.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

E)    Interaction with external social networks and platforms 

This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the processed data on this Website isn’t being connected back to the User’s profile.

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

Personal Data processed:Cookies; Usage Data.
Place of processing:United States – Privacy Policy. Privacy Shield participant.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
Pinterest “Pin it” button and social widgets (Pinterest, Inc.)

The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.

Personal Data processed:Cookies; Usage Data.
Place of processing:United States – Privacy Policy.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
Twitter Tweet button and social widgets (Twitter, Inc.)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

Personal Data processed:Cookies; Usage Data.
Place of processing:United States – Privacy Policy. Privacy Shield participant.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

F)    Content Commenting

Post Article Comment Form (ThePoWow.Me Ltd.)

Content commenting services allow Users to make and publish their comments on the contents of this Website.Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.Comment system managed directly (this Website)This Website has its own internal content comment system.

Personal Data processed:email address; first name; last name; website.
Place of processing:Bulgaria
Category of personal data collected according to CCPA:Internet information.

G)  Tag Management

This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.
This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal Data processed:Usage Data
Place of processing:Ireland – Privacy Policy. Privacy Shield participant.
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers. 

H)   Contacting the User. Contacting the Owner

Early Access Subscription Form (ThePoWow.Me Ltd.)

By filling their Data in the early access subscription form, the User authorizes this Website to use these details to regular updates about the progress of the Dianurse App. Through this form, the User might also subscribe to our newsletter.

Personal Data processed:First name, last name, city, country, email address 
Place of processing:Bulgaria
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
Contact Form (ThePoWow.Me Ltd.)

By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data processed:First name, last name, city, country, email address 
Place of processing:Bulgaria
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
Newsletter Subscription Form (ThePoWow.Me Ltd.)

By registering on the mailing list or to our newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning the Dianurse products, services, or news. Your email address might also be added to this list as a result of signing up to dianurse.com or after making a purchase.

Personal Data processed:email address 
Place of processing:Bulgaria
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.
Jira Service Desk (ThePoWow.Me Ltd.)

 Jira Service Desk is yet another medium available to the Users to establish contact with the Owner. Through Jira Service Desk, the User is able to contact the Owner regarding a wider range of queries, incl. product beta testing, improvements in services, technical support, bug reports or product feature request. By signing up to our Jira Service Desk service, the User’s email address, password and full name will be securely stored to the user directory of our own Jira instance. Access to User’s data is restricted and only authorized by the Owner personnel has an access to the Data, to the extent required for the performance of their job duties. All staff with access to customer data are required to sign a non-disclosure agreement and complete security and privacy awareness training. In addition, the Owner will take reasonable precautions to prevent the loss, misuse or alteration of any Data. The User is responsible for keeping their passwords confidential. The Owner will never ever ask the User for their password. Any Data collected through Jira Service Desk will be only used to communicate with the User by means of Jira Service Desk. 

Personal Data processed:email address, full name
Place of processing:Bulgaria
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

I)      Spam Protection

This type of service analyzes the traffic of this Website, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

Google reCAPTCHA (Google Ireland Limited)

Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.

Personal Data processed:Cookies; Usage Data.
Place of processing:Ireland – Privacy Policy. Privacy Shield participant.
Category of personal data collected according to CCPA:Internet information.

J)     Email Delivery

Mailgun Technologies, Inc

To improve the reliability of sending email from our website to our mail server, we use Mailgun Technologies, Inc, who are based in the USA and are participants in the EU-US Privacy Shield Framework. Mailgun will retain your IP address and all data included in your contact form messages in log files on their server. This data is retained only for the purposes of delivering the email and providing us with information should there be a problem with the delivery. It will not be shared with third parties for marketing purposes.

Personal Data processed:IP address and all data included in your contact form
Place of processing:United States – Privacy Policy  
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

K)    INTERACTION WITH LIVE CHAT PLATFORMS

This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, for contacting and being contacted by this Website support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

Facebook Messenger Customer Chat (Facebook, Inc.)

The Facebook Messenger Customer Chat is a service for interacting with the Facebook Messenger live chat platform provided by Facebook, Inc.

Personal Data processed:Cookies; Data communicated while using the service; Usage Data.
Place of processing:United States – Privacy Policy. Privacy Shield participant. 
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

L)    PUSH NOTIFICATIONS

This Website may send push notifications brings awareness about latest blog posts, news, and updates related to the Dianurse services.

Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for this Website, some or all of the apps on the particular device.
Users must be aware that disabling push notifications may negatively affect the utility of this Website.

SendPulse (SendPulse Inc)

By registering to push notifications, this Website may send push notifications to the User to brings awareness about latest blog posts, news, and updates related to the Dianurse services.

Personal Data processed:Cookies; Usage Data.
Place of processing:United States – Privacy Policy
Category of personal data collected according to CCPA:Internet information.
CCPA related note:This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

The Owner’ service does not comply with the CCPA since it doesn’t meet any of the thresholds stated in the bill.

However, the Privacy Policy contains all the necessary information on how and what data we collect, as well as how we share it with third party service being in use. You also have the right to stop using the Website at any time and request your data to be deleted. You also have the right to opt-out of any marketing emails. sent by the Owner.

For all CCPA requests and questions, please contact us at [email protected]

Policy number: c25922657f2d795907a4f08761a69473ec0cf35a

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